The problem was solved, they sent a new bouquet, and this time it was perfect: the scent, the color, and the flowers felt fresh and glue-free. I'd like to point out that the Bento cake was delicious; I recommend it to everyone. I'll leave the issue here, but I'll change my mind for the better.
I ordered a bouquet for 5,000 rubles (a considerable amount of money). Instead of fresh flowers, I received three painted carnations that bear no resemblance to real flowers. The petals are hard to the touch, like silicone or plastic, and most importantly, they reek of chemicals and Chinese glue. The smell is so strong that it's impossible to keep the bouquet in the room (it overpowers all other odors). There are visible white marks from the varnish on the stems.
P.S. I don't mind the money, but it completely ruined my girlfriend's mood.
Romeo is the best! 5 stars aren't enough to describe their customer focus and their bouquets. Hearing from afar, from another country, how my precious one is embarrassed when receiving their bouquet and says the flowers smell like roses is incredible. From now on, I only go to Romeo for any occasion. Thank you ❤️🩹🫶
Everything was great! 💐✨Very fast, pleasant, and friendly communication 🥰The service, as always, is top-notch! ♥️
I've been ordering for my mom's birthday for several years now—I've even lost count 🙈🎂Every time, everything is perfect.
Thank you so much for the super service, attention, and such heartfelt work! 🌸🙏🏼