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Flowwow Help Will I receive a full refund if I cancel my order?
Flowwow guarantee
Will I receive a full refund if I cancel my order?
It depends on when you cancel:

- Within 45 minutes – you'll get the full refund, including service fee
- After 45 minutes but before courier pickup – refund minus service fee
- Once the order is out for delivery — refund for the item only

Refunds take up to 10 days, depending on your bank.
Custom-made items (e.g. personalised cakes or engraved gifts) can’t be cancelled.

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